Payment Policy for BOLDSORA

Effective Date: February 23, 2025

At BOLDSORA, we are committed to providing a smooth, secure, and convenient payment process for all of our customers purchasing luxury jewelry for couples. This Payment Policy outlines the payment methods accepted, payment processing procedures, and other important information regarding your purchases.

1. Accepted Payment Methods

We accept the following payment methods to ensure a secure and seamless payment experience:

  • Credit and Debit Cards:
    We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    PayPal is available for secure payments. You can use your PayPal balance, linked bank account, or credit/debit card for transactions.

  • Other Payment Methods:
    We also accept other secure online payment options, such as Apple Pay and Google Pay, depending on your location and device.

2. Payment Processing

  • Order Confirmation:
    Payment for all orders is processed at the time of checkout. After payment is confirmed, you will receive an order confirmation email that includes details of your purchase, including the items, shipping information, and payment status.

  • Payment Authorization:
    When placing an order, your payment method will be authorized for the total order amount. If there is an issue with payment (such as insufficient funds or incorrect card details), your order will not be processed until payment is successfully authorized.

  • Payment Security:
    We use secure SSL (Secure Socket Layer) encryption to protect your payment information during the transaction. All sensitive data, such as your credit card details, is transmitted securely to ensure your information remains private.

3. Currency

  • Transaction Currency:
    All transactions are processed in USD (United States Dollar). If you are shopping internationally, currency conversion fees may apply, and these fees are imposed by your payment provider.

4. Payment Issues

  • Payment Declines:
    If your payment is declined, please check the payment details you entered, including your card number, expiration date, and billing address. If the problem persists, we recommend contacting your payment provider or trying an alternative payment method.

  • Currency Conversion Fees:
    International customers may be subject to currency conversion fees or foreign transaction fees by their payment provider. These fees are beyond BOLDSORA‘s control and are not included in the total transaction amount at checkout.

5. Order Modifications

  • Changing Payment Methods:
    Once an order is placed, the payment method cannot be changed. Please ensure that your payment details are correct before completing the checkout process.

  • Refunds:
    If you return an item, the refund will be issued to the original payment method used during checkout. Please allow 5-7 business days for the refund to be processed, depending on your payment provider.

6. International Orders

  • International Payments:
    We accept the same payment methods for international orders. However, international customers may incur additional fees, such as customs duties, taxes, or currency conversion charges, which are not included in the total price at checkout.

7. Contact Us

If you have any questions or issues regarding payment, or if you experience any difficulties during checkout, please contact us:

Our customer service team is available to assist you with any payment-related inquiries.