Terms and Conditions for BOLDSORA

Effective Date: February 23, 2025

By accessing or using the website BOLDSORA and services, you agree to be bound by the following terms and conditions. These terms outline your rights and responsibilities when using our website and purchasing our luxury jewelry for couples. Please read them carefully before using our services.

1. General Information

  • Acceptance of Terms:
    By using our website or making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the website or making a purchase.

  • Modification of Terms:
    BOLDSORA reserves the right to change, modify, or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review these terms regularly.

2. Product Availability

  • Product Descriptions:
    We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free. In case of a pricing error or incorrect product description, we reserve the right to correct the error and notify you.

  • Availability:
    All products are subject to availability. If an item is out of stock after your order is placed, we will notify you immediately and offer alternatives or a refund.

3. Order Placement and Confirmation

  • Placing an Order:
    When you place an order on BOLDSORA, you are making an offer to purchase the items at the listed price. We reserve the right to accept or reject your order for any reason, such as product availability or errors in pricing.

  • Order Confirmation:
    After placing an order, you will receive an email confirmation with the details of your order, including the items purchased, shipping information, and payment status. Please review this email and contact us immediately if there are any issues.

4. Payment Methods

  • Accepted Payment Methods:
    We accept a variety of payment methods:

    • Major credit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment methods (Apple Pay, Google Pay)

  • Payment Processing:
    Payment is processed at checkout. Once payment is successfully processed, your order will be processed for shipment. If there are issues with payment authorization, your order will not be processed until resolved.

  • Currency:
    All transactions are processed in USD (United States Dollar). International customers may incur currency conversion fees from their payment provider.

5. Pricing and Taxes

  • Pricing Accuracy:
    We make every effort to ensure that the prices displayed on our website are correct. However, if a pricing error occurs, we reserve the right to cancel or modify your order. We will notify you and ask for confirmation before proceeding with the order.

  • Sales Tax:
    Sales tax will be applied to your order based on your shipping address and local tax laws. The applicable tax will be calculated during checkout.

6. Shipping and Delivery

  • Order Processing and Shipping:
    Orders are typically processed within 1-2 business days. You will receive tracking information once your order has shipped. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Fees:
    Shipping fees will be calculated at checkout based on your shipping method and destination. We offer both standard and expedited shipping options.

  • International Shipping:
    BOLDSORA offers international shipping to select countries. Shipping costs and delivery times will vary depending on the destination. International customers are responsible for any customs duties or taxes.

7. Returns, Refunds, and Exchanges

  • Return and Refund Policy:
    We accept returns of unused, undamaged items within 30 days of delivery. Custom-designed or personalized items cannot be returned unless defective. For more details, please refer to our Refund and Returns Policy.

  • Exchanges:
    BOLDSORA does not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

  • Damaged or Defective Items:
    If you receive a damaged or defective product, please contact us within 7 days. We will offer a replacement or a full refund and cover the return shipping costs for faulty products.

8. Customer Responsibilities

  • Accurate Information:
    It is your responsibility to provide accurate billing and shipping information. If your order is returned due to incorrect or incomplete information, the customer is responsible for any additional shipping costs.

  • Reviewing Terms:
    By placing an order, you acknowledge that you have read and agree to these Terms and Conditions.

9. Limitation of Liability

  • Disclaimer:
    BOLDSORA is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. We do not guarantee that our website will be free from errors or interruptions.

  • Product Use:
    BOLDSORA is not responsible for any injuries or damages caused by improper use of our jewelry. Please follow the care instructions provided with each product.

10. Governing Law and Dispute Resolution

  • Governing Law:
    These Terms and Conditions are governed by the laws of the United States and the state of Washington. Any disputes arising under these terms will be resolved in the courts located in Washington.

  • Dispute Resolution:
    If you have a dispute, we encourage you to contact us first. If the issue remains unresolved, disputes will be handled through binding arbitration.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us: